Terms of service.

Effective Date: [31/03/2026]

By using our website https://carinabull.com.au/ and purchasing our products or services, you agree to the following Terms of Service. Please read them carefully.

1. General Terms

  • Carina Bull, otherwise known as Healergy, is a business based in Australia, providing Reiki-infused products, spiritual services, and mentoring.

  • By accessing or purchasing from our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

  • We reserve the right to update or modify these Terms at any time. Continued use of our website means you accept any changes.

2. Products & Services

  • Our products are handmade and Reiki-infused, which may result in slight variations in scent, colour, or appearance. These natural variations do not affect product quality.

  • Our services, including Tarot readings, Reiki, and spiritual mentorship, are for guidance and personal development purposes only and should not replace professional medical, legal, or financial advice.

3. Pricing & Payments

  • All prices are listed in AUD (Australian Dollars) and include GST (if applicable).

  • We reserve the right to modify pricing, promotions, or discounts at any time without prior notice.

  • Payments must be made in full at checkout. We accept credit/debit cards.

4. Shipping & Delivery

  • We ship Australia-wide only. See our [Shipping Policy] for processing times, delivery estimates, and tracking information.

  • Carina Bull/Healergy is not responsible for lost, stolen, or delayed parcels once they are handed to the courier.

5. Returns & Refunds

  • We accept returns for damaged or faulty items only. See our [Return & Refund Policy] for details.

  • Due to hygiene reasons, used or opened items cannot be returned.

6. Cancellations & Rescheduling (For Services)

  • Booked appointments must be cancelled or rescheduled at least 24 hours in advance.

  • No-shows or late cancellations may result in a cancellation fee or forfeited session.

7. Disclaimer

  • Our services are not a substitute for medical, psychological, legal, or financial advice. If you have health concerns, please consult a licensed professional.

  • Healergy does not guarantee specific outcomes from Reiki, Tarot, or spiritual mentorship sessions. Results vary for each individual.

8. Intellectual Property

  • All content on this website, including text, images, branding, and product descriptions, is the property of Carina Bull/Healergy and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

  • Carina Bull/Healergy is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services.

  • Customers use our products and services at their own risk. Always perform a patch test before using any skincare or essential oil-based products.

10. Governing Law

  • These Terms are governed by the laws of Victoria, Australia. Any disputes must be resolved in a Victorian court.

11. Contact Information

For any questions about these Terms, please contact us at carina@carinabull.com.au